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Terms and Conditions

Welcome to GEFAVOR! Thanks for visiting our website. Please read these terms and conditions carefully before carrying out transactions from the site. By ordering any of our products, you agree to be bound by these terms and conditions. Page should be visited regularly to make note of any changes we have made to our “Terms and Conditions”. 

Gefavor Enterprise, Brand Name “GEFAVOR”, is incorporated in Malaysia (002640424-K), (hereafter referred to as “GEFAVOR“, “we“, “us“, or “our“) that provides a website platform to connect buyers who want to buy or acquire products from different places include overseas and sellers who are willing to transport the products for the buyers upon deals that are made between them with the presence of their mutual consent (collectively, the “Services”). Services are accessible at www.gefavor.com.my which GEFAVOR provides available services (collectively, the “Site”). By using the “Site”, you agree to comply with and be legally bound by the terms and conditions of these “Terms of Service” (“Terms“), whether or not you become a registered user of the services. 

Definitions 

“GEFAVOR’s content” means all Contents that belong to GEFAVOR to make available through the Site, or Services including any licensed Content from a third party, but such situation excludes Member’s Content. 

“Collective Content” means Member’s Content and GEFAVOR’s Content.

“Content” means text, graphics, images, music, video, software audio, information or other materials. 

“Seller” means a Member who creates a Trip of his or her travel plans and consents that are upon dealing with a buyer, he or she is willing to carry a product and send to the respective buyer in exchange of a charge with any amount on voluntary basis, as agreed in their mutual deal decisions via the Site and Services. A seller who is willingly enters into contracts, carries the burden of transporting the products, closes deals on his or her own discretion, and exempts GEFAVOR from any liability, infringements on customs regulations such as declaration of Taxes and bringing in of prohibited items. The seller will also excuse GEFAVOR for any mistakes, violations of trusts, and counterfeit actions that have happened between the time of deal beginning till its end that are made via the Site and Services. 

“Buyer” means a Member who contacts a seller and requests him or her to send products in exchange of a charge or tips as agreed upon between respective buyer and traveler that means on the Site or Services. A buyer who is willingly enters into contracts, carries the burden of ordering products, closes deals on his or her own discretion, and exempts of GEFAVOR from any liability and excuses of GEFAVOR for any mistakes, violations of trusts, and counterfeit actions that have happened between the time of deal beginning till its end that are made via the Site and Service. 

“Deal” means an agreement between a Seller and a Buyer regarding to a requested product and a respective Seller charge. 

“Trips” means a sharing of travel information by a Seller. 

“Member” means a person who completes the process of GEFAVOR’s account registration (sign up or login), including, but it is not limited to Seller and buyer. 

“Member’s Content” means all Contents that a Member posts, uploads, publishes, submits or transmits to be available through the Site or Services. 

1. ACKNOWLEDGEMENT AND ACCEPTANCE OF AGREEMENT

These Terms govern your access to and use of the “Site and Services” and all “Collective Content” (defined below), and constitute a legal binding between you and GEFAVOR. Please read these Terms and our Privacy Policy carefully, they can be found at this website link, www.gefavor.com.my. It is incorporated by reference into these Terms. By using the Site, you agree on the Terms and Conditions that are set forth in this article as well as consenting to the Privacy Policy.

Web platform is comprised of by the Site and Services through where Buyers may choose and post products from overseas. A Seller with the mutual consent on the price must agree on the deal to buy and bring back the product from overseas. GEFAVOR is not a transportation agency, retailer or distribution of the above mentioned products and has no control over the conduct of the Buyers and Sellers.

2. Alteration

The right is reserved by GEFAVOR at its sole discretion, to change the Site or Services or these Terms, including the Service Fees, at any time and without prior notice. By continuing to access or use the Site or Services after the details have been altered on the Site or we have provided you with a notification of any alteration, it indicates that you agree to be bound by the modified Terms. If the altered Terms are unacceptable for you, your only recourse is to cease using the Site and Services.

3. No Endorsement

Any Member or any commercial authenticity of any business entity is not endorsed by GEFAVOR. Moreover, although Members are required to provide accurate information, we do not attempt to confirm, or do not confirm, any Member’s purported identity. You are responsible for determining the identity and suitability of your contact via the Site and Services. We will not be responsible for any damage or harm resulting in from your interactions with other Members.

4. Member’s Content

In our sole discretion, Members are permitted to post, upload, publish, submit or transmit Member’s Content. By making available any Member’s Content on or through the Site and Services, you hereby grant GEFAVOR with a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such Member’s Content on, though, or by means of the Site and Services. Any ownership right is not claimed by GEFAVOR in any such Member’s Content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit any such Member’s Content.

5. URL and hyperlinks to 3rd party websites

Links from third-party websites or resources may be contained by the Site and Services. GEFAVOR is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement from GEFAVOR of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all arising risk from your personal use of any such website or resource or the Content, products or services on or available from such websites or resources.

6. Refund and Payment Policy

GEFAVOR default payment gateway and system that will be gone through Molpay Sdn. Bhd. and GEFAVOR will not be liable for any loss of conversion in payout due to the rate of currency conversion and any fees charge based on the payment partner, such as Molpay, credit cards, online banking transfer, TT or any other employed payment method.

If delivery has been confirmed by the Seller and there’s no dispute, GEFAVOR will transfer the reimbursement automatically if there’s no acknowledgement from the Buyer within 7 days.

The Seller and GEFAVOR are not liable for any dispute, damages, or refund of the item and product to the Buyer after Buyer has acknowledged the delivery of the item or product. If any dispute on the item happens, GEFAVOR will assist to the very best to resolve the conflict and has the final decision. GEFAVOR will conduct a cursory check of the matter to decide whether a return is warranted.

7. Prohibited Items

GEFAVOR will remove prohibited listings as stated in Malaysia Customs website:

http://www.customs.gov.my/en/tp/pages/tp_ie.aspx

8. Your Feedback

You may send feedback about GEFAVOR to feedback@gefavor.com.my. You grant us a perpetual, world-wide, fully-paid license to copy, perform, and distribute that feedback, to create derivative works of the feedback, and to copy, perform, and distribute those derivative works.